Quinta Jardins do Lago

We stayed in this beautiful hotel 20 years ago. Whilst Madeira has changed quite a lot, Quinta Jardins do Lago has not. The gardens now have Botanical Garden status because of the hard work the Owners have put in. This Hotel is THE place to stay on the island because it is a long way away from the Hotel District and it is Madeira as it was before the tourist boom. The staff are all lovely, kind and friendly, the food is very good and the room cleaning is amazing. Everyone at Quinta Jardins do Lago is doing everything they possibly can to make your stay the best possible. Even tho’ most people these days prefer to walk the 15 minutes down to the historic centre of Funchal, the Hotel offers a free amazing bus service every hour down to the harbour at Funchal.

The property was exceptionally maintained throughout and in the garden . It was a tranquil oasis but in easy reach of Funchal particularly with the courtesy transport provided which runs throughout the day. In fact with day tours that pick up from various hotels ,including Quinta Jardins Do Lago , you don’t really need a rental car. All of the staff provide exceptional customer service and really care about their guests. Their smiling and happy demeanour makes for a pleasant experience. The food is excellent. The 7 course vegetarian menu that was prepared for the gala night on new year eve was fantastic and imaginative . The hotel is very well placed to view the excellent firework display.

The hotel overlooks Funchal with stunning, panoramic views of the town. It is a quiet location, very well furnished with a truly stunning botanical garden. The staff are all very polite and attentive but some struggled a bit with understanding English.

Everything. The property is exceptionally beautiful and spacious, providing a calm and welcoming ambience. This applies to the public areas as well as the rooms. The gardens are wonderful. We found wandering along the paths, discovering a truly fascinating selection of plants and trees, is a lovely way to spend some quiet hours. There are some pleasant, quiet, scenic spots to sit. Every member of staff is friendly and polite, and they carry out their roles with great attention to detail, creating a very happy ambience. We enjoyed the leisurely dining experience, the food is full of flavour and beautifully presented.

The breakfast space is one of the most wonderful I've seen (the breakfast itself was very good too, with quality products). Very professional and friendly staff (I didn't catch the name of the receptionist who checked me in, but she was great), the free shuttle to the center is a nice touch. The main old quinta building (which houses the restaurant, evening bar, and a lovely library) is stunning and stylishly decorated. The wilder parts of the garden are amazing, too, and so are the views. My room (standard double on the ground floor) was clean and spacious; I especially liked the bathroom.